Support

Starting from looking for a new salon to getting you started with your first branch, Monsoon’s Support Programme is huge and extensive. We have divided our support programme into two halves, namely pre-opening and post-opening. From franchisee induction and training to architect and layout finalisation to giving you hands on guidance on site selection to project hand holding to pre-launch promotions to staff recruitment, we will guide you in every step of your journey with us.

When it comes to Post-Opening support, the list is endless. From regular maintenance to business guidance in increasing the number of clients to access to Monsoon’s Loyalty programme, there is nothing that can match our standards. Apart from these, we will also help the franchise in billing, MIS, Audits, staff recruitment, attendance, payroll etc. The post-opening support also includes inventory support, ERP and appointments via Mobile App, Call Centre and Webstore.

The educational support includes training and implementation of SOPs of Monsoon alongside brand and tech know how. There will be a lot of training from professionals working at Monsoon to help the newbies get handsome knowledge and expertise.

When it comes to Marketing Support, Monsoon has an array of subjects. Starting with promotions via all platforms in the social media — Facebook, Twitter, Instagram – to banner ads, tent cards, flyers, hoardings, signage ads, lollypops, easel, promotional cards etc. Monsoon’s world of publicity is huge. We also have a huge platform in various media houses and we make sure that our presence is felt. From fashion magazines like Estetica, L’official, Vogue, Cosmopolitan, Elle, FHM, Harpers Bazaar, Spice Route, Bihanga, to mainstream media like Deccan Chronicle, the Indian Express, NDTV etc, Monsoon Salon and Spa has been featured regularly here.

We also have a quarterly publication called Monsoon Times, where we talk about the latest in fashion, beauty, makeup etc. It also talks about the various initiatives taken by Monsoon to help its clients get the best they deserve.

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